Question 1

What are the different markets in which
        Zoho Desk and
        Jive compete against each other?

Accepted Answer

Zoho Desk and
        Jive compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Zoho Desk
        and Jive compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.27%
        market share in comparison to
        Jive’s
        0.06%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Jive holds the
        21st spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Jive in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        6,120 customers and
        Jive has
        1,480 customers in the
        Knowledge Management
        segment. Zoho Desk has
        4640 more customers than
        Jive in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Jive has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
Jive has more customers in United States, United Kingdom and Brazil.

Zoho Desk Vs Jive : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Jive

Comparing the market share of Zoho Desk and Jive

Compare Zoho Desk vs Jive customers by geography

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