Question 1

What are the different markets in which
        Zoho Desk and
        IntelliEnterprise compete against each other?

Accepted Answer

Zoho Desk and
        IntelliEnterprise compete against each other in
        the Knowledge Management, Collaborative Workspaces, Contact Center, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Zoho Desk
        and IntelliEnterprise compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.39%
        market share in comparison to
        IntelliEnterprise’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        IntelliEnterprise holds the
        131st spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        IntelliEnterprise in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        IntelliEnterprise has
        1 customers in the
        Knowledge Management
        segment. Zoho Desk has
        5255 more customers than
        IntelliEnterprise in this category.

Question 4

What are the countries in which
        Zoho Desk and
        IntelliEnterprise has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
IntelliEnterprise has more customers in and United States.

Zoho Desk Vs IntelliEnterprise : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and IntelliEnterprise

Comparing the market share of Zoho Desk and IntelliEnterprise

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