Question 1

What are the different markets in which
        Freshworks and
        Igloo Software compete against each other?

Accepted Answer

Freshworks and
        Igloo Software compete against each other in
        the Knowledge Management, Project Collaboration, Contact Center, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Igloo Software compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.68%
        market share in comparison to
        Igloo Software’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Igloo Software holds the
        64th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Igloo Software in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        36,031 customers and
        Igloo Software has
        65 customers in the
        Knowledge Management
        segment. Freshworks has
        35966 more customers than
        Igloo Software in this category.

Question 4

What are the countries in which
        Freshworks and
        Igloo Software has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Igloo Software has more customers in United States, Canada and United Kingdom.

Freshworks Vs Igloo Software : In-Depth Comparison

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Comparing the customer bases of Freshworks and Igloo Software

Comparing the market share of Freshworks and Igloo Software

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