Question 1

What are the different markets in which
        Freshworks and
        Ftopia compete against each other?

Accepted Answer

Freshworks and
        Ftopia compete against each other in
        the Knowledge Management, Project Collaboration, Contact Center, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and Ftopia compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        1.73%
        market share in comparison to
        Ftopia’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Ftopia holds the
        123rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Ftopia in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        37,639 customers and
        Ftopia has
        2 customers in the
        Knowledge Management
        segment. Freshworks has
        37637 more customers than
        Ftopia in this category.

Question 4

What are the countries in which
        Freshworks and
        Ftopia has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Ftopia has more customers in and France.

Freshworks Vs Ftopia : In-Depth Comparison

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Comparing the customer bases of Freshworks and Ftopia

Comparing the market share of Freshworks and Ftopia

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