Question 1

What are the different markets in which
        Freshworks and
        C2 ATOM compete against each other?

Accepted Answer

Freshworks and
        C2 ATOM compete against each other in
        the Knowledge Management, Communication, Contact Center, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and C2 ATOM compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.54%
        market share in comparison to
        C2 ATOM’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        C2 ATOM holds the
        99th spot.

Question 3

How many customers are acquired by
        Freshworks and
        C2 ATOM in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,897 customers and
        C2 ATOM has
        10 customers in the
        Knowledge Management
        segment. Freshworks has
        33887 more customers than
        C2 ATOM in this category.

Question 4

What are the countries in which
        Freshworks and
        C2 ATOM has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
C2 ATOM has more customers in United States, Canada and Spain.

Freshworks Vs C2 ATOM : In-Depth Comparison

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Comparing the customer bases of Freshworks and C2 ATOM

Comparing the market share of Freshworks and C2 ATOM

Compare Freshworks vs C2 ATOM customers by geography

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