Not sure if Genesys, or Magnetic North is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Genesys and Magnetic North compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Genesys vs Magnetic North customers by industry, by geography and by buying patterns.
Genesys competes with other products in the Contact Center, Interactive Voice Response (IVR), Communication, Customer Experience categories. It has a 2.45% market share in the Interactive Voice Response (IVR) category, and Genesys has 4,409 customers in 10 countries.
Magnetic North competes with other products in the Project Collaboration, categories. It has a 0.02% market share in the Interactive Voice Response (IVR) category, and Magnetic North has 36 customers in 8 countries.
Categories where Genesys and Magnetic North compete
Genesys
Comparing the customer bases of Genesys and Magnetic North, we can see that Genesys has 4,409 customer(s), while Magnetic North has 36 customer(s). In the Interactive Voice Response (IVR) category, with 4,409 customer(s) Genesys stands at 2nd place by ranking, while Magnetic North with 36 customer(s), is at the 17th place.
Genesys
2nd
4,409 Customer
Magnetic North
17th
36 Customer
Genesys has a 2.45% market share in the Interactive Voice Response (IVR) category, while Magnetic North has a 0.02% market share in the same space.
Comparing Genesys and Magnetic North customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Magnetic North has more customers in United States.
Genesys
Magnetic North
Gain actionable insights about the buying patterns of Genesys vs Magnetic North’s target audience.
Genesys
New
17 Customer
Lost
25 Customer
Magnetic North
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Magnetic North compete against each other?
Genesys and Magnetic North compete against each other in the Contact Center, Interactive Voice Response (IVR), Communication, Customer Experience.
How does the market share of Genesys and Magnetic North compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Genesys has a 2.45% market share in comparison to Magnetic North’s 0.02%. Since it has a better market share coverage, Genesys holds the 2nd spot in 6sense's Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Magnetic North holds the 17th spot.
How many customers are acquired by Genesys and Magnetic North in the Interactive Voice Response (IVR) segment?
Genesys has 4,409 customers and Magnetic North has 36 customers in the Interactive Voice Response (IVR) segment. Genesys has 4373 more customers than Magnetic North in this category.
What are the countries in which Genesys and Magnetic North has more customers?
Genesys has more customers in
United States, Australia and United Kingdom.
Magnetic North
has more customers in United States, United Kingdom and Canada.
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Genesys vs Magnetic North: Interactive Voice Response (IVR) Comparison
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