Categories where Genesys and Plum Voice Hosted IVR compete
Genesys
Comparing the customer bases of Genesys and Plum Voice Hosted IVR, we can see that Genesys has 4540 customer(s), while Plum Voice Hosted IVR has 58 customer(s). In the Interactive Voice Response (IVR) category, with 4540 customer(s) Genesys stands at 2nd place by ranking, while Plum Voice Hosted IVR with 58 customer(s), is at the 14th place.
Genesys
2nd
4540 Customer
Plum Voice Hosted IVR
14th
58 Customer
Genesys has a 2.50% market share in the Interactive Voice Response (IVR) category, while Plum Voice Hosted IVR has a 0.03% market share in the same space.
Comparing Genesys and Plum Voice Hosted IVR customers based on their geographic location, we can see that Genesys has more customers in United States, United Kingdom and Australia, while Plum Voice Hosted IVR has more customers in United States.
Genesys
Plum Voice Hosted IVR
Gain actionable insights about the buying patterns of Genesys vs Plum Voice Hosted IVR’s target audience.
Genesys
New
20 Customer
Lost
23 Customer
Plum Voice Hosted IVR
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Plum Voice Hosted IVR compete against each other?
Genesys and Plum Voice Hosted IVR compete against each other in the Interactive Voice Response (IVR), Communication, Contact Center, Customer Experience.
How does the market share of Genesys and Plum Voice Hosted IVR compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and Plum Voice Hosted IVR in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and Plum Voice Hosted IVR has more customers?
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