Question 1

What are the different markets in which
        ServiceNow ITSM and
        SysAid compete against each other?

Accepted Answer

ServiceNow ITSM and
        SysAid compete against each other in
        the IT Service, Business Intelligence (BI), IT Asset Management, IT Management, IT, Server And Network Monitoring.

Question 2

How does the market share of
        ServiceNow ITSM
        and SysAid compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        5.37%
        market share in comparison to
        SysAid’s
        0.96%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        SysAid holds the
        12th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        SysAid in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        4,490 customers and
        SysAid has
        806 customers in the
        IT Service
        segment. ServiceNow ITSM has
        3684 more customers than
        SysAid in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        SysAid has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
SysAid has more customers in United States, United Kingdom and Canada.

ServiceNow ITSM Vs SysAid : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and SysAid

Comparing the market share of ServiceNow ITSM and SysAid

Compare ServiceNow ITSM vs SysAid customers by geography

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