Question 1

What are the different markets in which
        ServiceNow ITSM and
        SolarWinds RMM compete against each other?

Accepted Answer

ServiceNow ITSM and
        SolarWinds RMM compete against each other in
        the IT Service, IT Asset Management, IT Management, IT, Server And Network Monitoring, Network Monitoring.

Question 2

How does the market share of
        ServiceNow ITSM
        and SolarWinds RMM compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.72%
        market share in comparison to
        SolarWinds RMM’s
        0.50%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        SolarWinds RMM holds the
        15th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        SolarWinds RMM in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        12,803 customers and
        SolarWinds RMM has
        955 customers in the
        IT Service
        segment. ServiceNow ITSM has
        11848 more customers than
        SolarWinds RMM in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        SolarWinds RMM has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
SolarWinds RMM has more customers in United States, United Kingdom and Canada.

ServiceNow ITSM Vs SolarWinds RMM : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and SolarWinds RMM

Comparing the market share of ServiceNow ITSM and SolarWinds RMM

Compare ServiceNow ITSM vs SolarWinds RMM customers by geography

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