Question 1

What are the different markets in which
        ServiceNow ITSM and
        ServiceNow Express compete against each other?

Accepted Answer

ServiceNow ITSM and
        ServiceNow Express compete against each other in
        the IT Service.

Question 2

How does the market share of
        ServiceNow ITSM
        and ServiceNow Express compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.06%
        market share in comparison to
        ServiceNow Express’s
        0.00%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        ServiceNow Express holds the
        56th spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        ServiceNow Express in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        6,009 customers and
        ServiceNow Express has
        1 customers in the
        IT Service
        segment. ServiceNow ITSM has
        6008 more customers than
        ServiceNow Express in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        ServiceNow Express has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
ServiceNow Express has more customers in and United States.

ServiceNow ITSM Vs ServiceNow Express : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and ServiceNow Express

Comparing the market share of ServiceNow ITSM and ServiceNow Express

Compare ServiceNow ITSM vs ServiceNow Express customers by geography

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