Question 1

What are the different markets in which
        ServiceNow ITSM and
        Kaseya VSA compete against each other?

Accepted Answer

ServiceNow ITSM and
        Kaseya VSA compete against each other in
        the IT Service, Application Development, Business Continuity, Data Center Management, Help Desk And Ticketing.

Question 2

How does the market share of
        ServiceNow ITSM
        and Kaseya VSA compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.72%
        market share in comparison to
        Kaseya VSA’s
        0.28%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Kaseya VSA holds the
        21st spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        Kaseya VSA in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        12,803 customers and
        Kaseya VSA has
        531 customers in the
        IT Service
        segment. ServiceNow ITSM has
        12272 more customers than
        Kaseya VSA in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        Kaseya VSA has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
Kaseya VSA has more customers in United States, United Kingdom and Australia.

ServiceNow ITSM Vs Kaseya VSA : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and Kaseya VSA

Comparing the market share of ServiceNow ITSM and Kaseya VSA

Compare ServiceNow ITSM vs Kaseya VSA customers by geography

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