Question 1

What are the different markets in which
        TOPdesk and
        ConnectWise Automate compete against each other?

Accepted Answer

TOPdesk and
        ConnectWise Automate compete against each other in
        the IT Service, Anti-Virus, Backup, Data Center Management, IT Asset Management.

Question 2

How does the market share of
        TOPdesk
        and ConnectWise Automate compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        TOPdesk has a
        2.35%
        market share in comparison to
        ConnectWise Automate’s
        1.55%.
        Since it has a better market share coverage,
        TOPdesk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        ConnectWise Automate holds the
        10th spot.

Question 3

How many customers are acquired by
        TOPdesk and
        ConnectWise Automate in the
        IT Service segment?

Accepted Answer

TOPdesk has
        2,334 customers and
        ConnectWise Automate has
        1,538 customers in the
        IT Service
        segment. TOPdesk has
        796 more customers than
        ConnectWise Automate in this category.

Question 4

What are the countries in which
        TOPdesk and
        ConnectWise Automate has more customers?

Accepted Answer

TOPdesk has more customers in Netherlands, United States and United Kingdom.
ConnectWise Automate has more customers in United States, Australia and Canada.

TOPdesk Vs ConnectWise Automate : In-Depth Comparison

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Comparing the customer bases of TOPdesk and ConnectWise Automate

Comparing the market share of TOPdesk and ConnectWise Automate

Compare TOPdesk vs ConnectWise Automate customers by geography

Customer Movements for this month

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