Question 1

What are the different markets in which
        Cherwell ITSM and
        ServiceRocket compete against each other?

Accepted Answer

Cherwell ITSM and
        ServiceRocket compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Cherwell ITSM
        and ServiceRocket compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Cherwell ITSM has a
        1.44%
        market share in comparison to
        ServiceRocket’s
        0.05%.
        Since it has a better market share coverage,
        Cherwell ITSM holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        ServiceRocket holds the
        49th spot.

Question 3

How many customers are acquired by
        Cherwell ITSM and
        ServiceRocket in the
        IT Service Management segment?

Accepted Answer

Cherwell ITSM has
        429 customers and
        ServiceRocket has
        15 customers in the
        IT Service Management
        segment. Cherwell ITSM has
        414 more customers than
        ServiceRocket in this category.

Question 4

What are the countries in which
        Cherwell ITSM and
        ServiceRocket has more customers?

Accepted Answer

Cherwell ITSM has more customers in United States, United Kingdom and Australia.
ServiceRocket has more customers in United States, France and Malaysia.

Cherwell ITSM Vs ServiceRocket : In-Depth Comparison

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Comparing the customer bases of Cherwell ITSM and ServiceRocket

Comparing the market share of Cherwell ITSM and ServiceRocket

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