Question 1

What are the different markets in which
        SAP AMS and
        Micro Focus Service Management Automation X (SMAX) compete against each other?

Accepted Answer

SAP AMS and
        Micro Focus Service Management Automation X (SMAX) compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        SAP AMS
        and Micro Focus Service Management Automation X (SMAX) compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        SAP AMS has a
        4.19%
        market share in comparison to
        Micro Focus Service Management Automation X (SMAX)’s
        0.13%.
        Since it has a better market share coverage,
        SAP AMS holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        Micro Focus Service Management Automation X (SMAX) holds the
        39th spot.

Question 3

How many customers are acquired by
        SAP AMS and
        Micro Focus Service Management Automation X (SMAX) in the
        IT Service Management segment?

Accepted Answer

SAP AMS has
        1,250 customers and
        Micro Focus Service Management Automation X (SMAX) has
        39 customers in the
        IT Service Management
        segment. SAP AMS has
        1211 more customers than
        Micro Focus Service Management Automation X (SMAX) in this category.

Question 4

What are the countries in which
        SAP AMS and
        Micro Focus Service Management Automation X (SMAX) has more customers?

Accepted Answer

SAP AMS has more customers in United States, Brazil and Italy.
Micro Focus Service Management Automation X (SMAX) has more customers in United States, India and France.

SAP AMS Vs Micro Focus Service Management Automation X (SMAX) : In-Depth Comparison

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Comparing the customer bases of SAP AMS and Micro Focus Service Management Automation X (SMAX)

Comparing the market share of SAP AMS and Micro Focus Service Management Automation X (SMAX)

Compare SAP AMS vs Micro Focus Service Management Automation X (SMAX) customers by geography

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