Question 1

What are the different markets in which
        Incident IQ and
        BMC Helix ITSM compete against each other?

Accepted Answer

Incident IQ and
        BMC Helix ITSM compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        Incident IQ
        and BMC Helix ITSM compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        Incident IQ has a
        0.72%
        market share in comparison to
        BMC Helix ITSM’s
        0.63%.
        Since it has a better market share coverage,
        Incident IQ holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        BMC Helix ITSM holds the
        22nd spot.

Question 3

How many customers are acquired by
        Incident IQ and
        BMC Helix ITSM in the
        IT Service Management segment?

Accepted Answer

Incident IQ has
        193 customers and
        BMC Helix ITSM has
        170 customers in the
        IT Service Management
        segment. Incident IQ has
        23 more customers than
        BMC Helix ITSM in this category.

Question 4

What are the countries in which
        Incident IQ and
        BMC Helix ITSM has more customers?

Accepted Answer

Incident IQ has more customers in United States, India and United Kingdom.
BMC Helix ITSM has more customers in United States, United Kingdom and Spain.

Incident IQ Vs BMC Helix ITSM : In-Depth Comparison

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Comparing the customer bases of Incident IQ and BMC Helix ITSM

Comparing the market share of Incident IQ and BMC Helix ITSM

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