Question 1

What are the different markets in which
        IBM Tivoli and
        Cherwell ITSM compete against each other?

Accepted Answer

IBM Tivoli and
        Cherwell ITSM compete against each other in
        the IT Service Management, Infrastructure Monitoring.

Question 2

How does the market share of
        IBM Tivoli
        and Cherwell ITSM compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        IBM Tivoli has a
        12.74%
        market share in comparison to
        Cherwell ITSM’s
        1.44%.
        Since it has a better market share coverage,
        IBM Tivoli holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        Cherwell ITSM holds the
        11th spot.

Question 3

How many customers are acquired by
        IBM Tivoli and
        Cherwell ITSM in the
        IT Service Management segment?

Accepted Answer

IBM Tivoli has
        3,792 customers and
        Cherwell ITSM has
        429 customers in the
        IT Service Management
        segment. IBM Tivoli has
        3363 more customers than
        Cherwell ITSM in this category.

Question 4

What are the countries in which
        IBM Tivoli and
        Cherwell ITSM has more customers?

Accepted Answer

IBM Tivoli has more customers in United States, India and United Kingdom.
Cherwell ITSM has more customers in United States, United Kingdom and Australia.

IBM Tivoli Vs Cherwell ITSM : In-Depth Comparison

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Comparing the customer bases of IBM Tivoli and Cherwell ITSM

Comparing the market share of IBM Tivoli and Cherwell ITSM

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