Question 1

What are the different markets in which
        Smartsupp Live Chat and
        SAP Jam compete against each other?

Accepted Answer

Smartsupp Live Chat and
        SAP Jam compete against each other in
        the Instant Messaging And Chat, Live Chat, Screen Sharing.

Question 2

How does the market share of
        Smartsupp Live Chat
        and SAP Jam compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Smartsupp Live Chat has a
        0.28%
        market share in comparison to
        SAP Jam’s
        0.00%.
        Since it has a better market share coverage,
        Smartsupp Live Chat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        SAP Jam holds the
        65th spot.

Question 3

How many customers are acquired by
        Smartsupp Live Chat and
        SAP Jam in the
        Instant Messaging And Chat segment?

Accepted Answer

Smartsupp Live Chat has
        17,367 customers and
        SAP Jam has
        145 customers in the
        Instant Messaging And Chat
        segment. Smartsupp Live Chat has
        17222 more customers than
        SAP Jam in this category.

Question 4

What are the countries in which
        Smartsupp Live Chat and
        SAP Jam has more customers?

Accepted Answer

Smartsupp Live Chat has more customers in Czech Republic, Poland and Spain.
SAP Jam has more customers in United States, United Kingdom and Germany.

Smartsupp Live Chat Vs SAP Jam : In-Depth Comparison

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Comparing the customer bases of Smartsupp Live Chat and SAP Jam

Comparing the market share of Smartsupp Live Chat and SAP Jam

Compare Smartsupp Live Chat vs SAP Jam customers by geography

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