Question 1

What are the different markets in which
        Intercom and
        Bitrix24 compete against each other?

Accepted Answer

Intercom and
        Bitrix24 compete against each other in
        the Communication, Instant Messaging And Chat, Sales Management, Business Phone Systems, Contact Center.

Question 2

How does the market share of
        Intercom
        and Bitrix24 compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Intercom has a
        2.17%
        market share in comparison to
        Bitrix24’s
        0.13%.
        Since it has a better market share coverage,
        Intercom holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Bitrix24 holds the
        20th spot.

Question 3

How many customers are acquired by
        Intercom and
        Bitrix24 in the
        Instant Messaging And Chat segment?

Accepted Answer

Intercom has
        134,900 customers and
        Bitrix24 has
        8,353 customers in the
        Instant Messaging And Chat
        segment. Intercom has
        126547 more customers than
        Bitrix24 in this category.

Question 4

What are the countries in which
        Intercom and
        Bitrix24 has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Bitrix24 has more customers in Brazil, United States and Ukraine.

Intercom Vs Bitrix24 : In-Depth Comparison

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Comparing the customer bases of Intercom and Bitrix24

Comparing the market share of Intercom and Bitrix24

Compare Intercom vs Bitrix24 customers by geography

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