Question 1

What are the different markets in which
        SherpaDesk and
        SupportSystem compete against each other?

Accepted Answer

SherpaDesk and
        SupportSystem compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Professional Services Automation.

Question 2

How does the market share of
        SherpaDesk
        and SupportSystem compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        12.43%
        market share in comparison to
        SupportSystem’s
        1.23%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        SupportSystem holds the
        16th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        SupportSystem in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        11,934 customers and
        SupportSystem has
        1,176 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        10758 more customers than
        SupportSystem in this category.

Question 4

What are the countries in which
        SherpaDesk and
        SupportSystem has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
SupportSystem has more customers in United States, United Kingdom and Canada.

SherpaDesk Vs SupportSystem : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and SupportSystem

Comparing the market share of SherpaDesk and SupportSystem

Compare SherpaDesk vs SupportSystem customers by geography

Customer Movements for this month

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