Question 1

What are the different markets in which
        UserEcho and
        Salesforce Desk.com compete against each other?

Accepted Answer

UserEcho and
        Salesforce Desk.com compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.

Question 2

How does the market share of
        UserEcho
        and Salesforce Desk.com compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        UserEcho has a
        0.81%
        market share in comparison to
        Salesforce Desk.com’s
        0.66%.
        Since it has a better market share coverage,
        UserEcho holds the
        21st
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Salesforce Desk.com holds the
        26th spot.

Question 3

How many customers are acquired by
        UserEcho and
        Salesforce Desk.com in the
        Helpdesk Tools segment?

Accepted Answer

UserEcho has
        594 customers and
        Salesforce Desk.com has
        480 customers in the
        Helpdesk Tools
        segment. UserEcho has
        114 more customers than
        Salesforce Desk.com in this category.

Question 4

What are the countries in which
        UserEcho and
        Salesforce Desk.com has more customers?

Accepted Answer

UserEcho has more customers in United States, Germany and United Kingdom.
Salesforce Desk.com has more customers in United States, Canada and United Kingdom.

UserEcho Vs Salesforce Desk.com : In-Depth Comparison

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Comparing the customer bases of UserEcho and Salesforce Desk.com

Comparing the market share of UserEcho and Salesforce Desk.com

Compare UserEcho vs Salesforce Desk.com customers by geography

Customer Movements for this month

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