Question 1

What are the different markets in which
        Zendesk Support and
        Netomi compete against each other?

Accepted Answer

Zendesk Support and
        Netomi compete against each other in
        the Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Zendesk Support
        and Netomi compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Zendesk Support has a
        21.39%
        market share in comparison to
        Netomi’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Netomi holds the
        19th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        Netomi in the
        Help Desk And Ticketing segment?

Accepted Answer

Zendesk Support has
        5,442 customers and
        Netomi has
        8 customers in the
        Help Desk And Ticketing
        segment. Zendesk Support has
        5434 more customers than
        Netomi in this category.

Question 4

What are the countries in which
        Zendesk Support and
        Netomi has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and Australia.
Netomi has more customers in United States and Ireland.

Zendesk Support Vs Netomi : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and Netomi

Comparing the market share of Zendesk Support and Netomi

Compare Zendesk Support vs Netomi customers by geography

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