Question 1

What are the different markets in which
        Symantec ServiceDesk and
        Trakdesk compete against each other?

Accepted Answer

Symantec ServiceDesk and
        Trakdesk compete against each other in
        the Help Desk And Ticketing.

Question 2

How does the market share of
        Symantec ServiceDesk
        and Trakdesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Symantec ServiceDesk has a
        3.28%
        market share in comparison to
        Trakdesk’s
        0.03%.
        Since it has a better market share coverage,
        Symantec ServiceDesk holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Trakdesk holds the
        22nd spot.

Question 3

How many customers are acquired by
        Symantec ServiceDesk and
        Trakdesk in the
        Help Desk And Ticketing segment?

Accepted Answer

Symantec ServiceDesk has
        837 customers and
        Trakdesk has
        7 customers in the
        Help Desk And Ticketing
        segment. Symantec ServiceDesk has
        830 more customers than
        Trakdesk in this category.

Question 4

What are the countries in which
        Symantec ServiceDesk and
        Trakdesk has more customers?

Accepted Answer

Symantec ServiceDesk has more customers in United States, United Kingdom and India.
Trakdesk has more customers in United States and Germany.

Symantec ServiceDesk Vs Trakdesk : In-Depth Comparison

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Comparing the customer bases of Symantec ServiceDesk and Trakdesk

Comparing the market share of Symantec ServiceDesk and Trakdesk

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