Question 1

What are the different markets in which
        Zendesk Support and
        SureHelp compete against each other?

Accepted Answer

Zendesk Support and
        SureHelp compete against each other in
        the Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Zendesk Support
        and SureHelp compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Zendesk Support has a
        21.39%
        market share in comparison to
        SureHelp’s
        0.13%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        SureHelp holds the
        12th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        SureHelp in the
        Help Desk And Ticketing segment?

Accepted Answer

Zendesk Support has
        5,442 customers and
        SureHelp has
        32 customers in the
        Help Desk And Ticketing
        segment. Zendesk Support has
        5410 more customers than
        SureHelp in this category.

Question 4

What are the countries in which
        Zendesk Support and
        SureHelp has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and Australia.
SureHelp has more customers in United States, United Kingdom and India.

Zendesk Support Vs SureHelp : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and SureHelp

Comparing the market share of Zendesk Support and SureHelp

Compare Zendesk Support vs SureHelp customers by geography

Customer Movements for this month

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