Question 1

What are the different markets in which
        Zendesk Support and
        ServiceTonic compete against each other?

Accepted Answer

Zendesk Support and
        ServiceTonic compete against each other in
        the Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Zendesk Support
        and ServiceTonic compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Zendesk Support has a
        16.36%
        market share in comparison to
        ServiceTonic’s
        0.15%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        ServiceTonic holds the
        10th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        ServiceTonic in the
        Help Desk And Ticketing segment?

Accepted Answer

Zendesk Support has
        3,937 customers and
        ServiceTonic has
        37 customers in the
        Help Desk And Ticketing
        segment. Zendesk Support has
        3900 more customers than
        ServiceTonic in this category.

Question 4

What are the countries in which
        Zendesk Support and
        ServiceTonic has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and France.
ServiceTonic has more customers in Spain, Ecuador and United States.

Zendesk Support Vs ServiceTonic : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and ServiceTonic

Comparing the market share of Zendesk Support and ServiceTonic

Compare Zendesk Support vs ServiceTonic customers by geography

Customer Movements for this month

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