Question 1

What are the different markets in which
        Genesys PureCloud and
        Nextiva compete against each other?

Accepted Answer

Genesys PureCloud and
        Nextiva compete against each other in
        the Communication, Contact Center, Customer Experience, Customer Satisfaction Ratings, Fax Server.

Question 2

How does the market share of
        Genesys PureCloud
        and Nextiva compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        26.02%
        market share in comparison to
        Nextiva’s
        2.12%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        Nextiva holds the
        8th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        Nextiva in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,842 customers and
        Nextiva has
        232 customers in the
        Fax Server
        segment. Genesys PureCloud has
        2610 more customers than
        Nextiva in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        Nextiva has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, United Kingdom and Australia.
Nextiva has more customers in United States, India and United Kingdom.

Genesys PureCloud Vs Nextiva : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and Nextiva

Comparing the market share of Genesys PureCloud and Nextiva

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