Question 1

What are the different markets in which
        Genesys PureCloud and
        3CX compete against each other?

Accepted Answer

Genesys PureCloud and
        3CX compete against each other in
        the Communication, Fax Server, Unified Communications, VoIP And SIP, Auto Dialer.

Question 2

How does the market share of
        Genesys PureCloud
        and 3CX compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        26.61%
        market share in comparison to
        3CX’s
        17.70%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        3CX holds the
        3rd spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        3CX in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,971 customers and
        3CX has
        1,976 customers in the
        Fax Server
        segment. Genesys PureCloud has
        995 more customers than
        3CX in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        3CX has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
3CX has more customers in United States, United Kingdom and Australia.

Genesys PureCloud Vs 3CX : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and 3CX

Comparing the market share of Genesys PureCloud and 3CX

Compare Genesys PureCloud vs 3CX customers by geography

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