Question 1

What are the different markets in which
        Genesys PureCloud and
        Dialpad compete against each other?

Accepted Answer

Genesys PureCloud and
        Dialpad compete against each other in
        the Communication, Fax Server, Unified Communications, VoIP And SIP, Auto Dialer.

Question 2

How does the market share of
        Genesys PureCloud
        and Dialpad compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        26.02%
        market share in comparison to
        Dialpad’s
        7.26%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        Dialpad holds the
        6th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        Dialpad in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,842 customers and
        Dialpad has
        793 customers in the
        Fax Server
        segment. Genesys PureCloud has
        2049 more customers than
        Dialpad in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        Dialpad has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, United Kingdom and Australia.
Dialpad has more customers in United States, Canada and Australia.

Genesys PureCloud Vs Dialpad : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and Dialpad

Comparing the market share of Genesys PureCloud and Dialpad

Compare Genesys PureCloud vs Dialpad customers by geography

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