Question 1

What are the different markets in which
        Genesys PureCloud and
        FluentStream compete against each other?

Accepted Answer

Genesys PureCloud and
        FluentStream compete against each other in
        the Communication, Contact Center, Fax Server, Interactive Voice Response (IVR), Unified Communications.

Question 2

How does the market share of
        Genesys PureCloud
        and FluentStream compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        25.60%
        market share in comparison to
        FluentStream’s
        0.03%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        FluentStream holds the
        19th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        FluentStream in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,968 customers and
        FluentStream has
        4 customers in the
        Fax Server
        segment. Genesys PureCloud has
        2964 more customers than
        FluentStream in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        FluentStream has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, United Kingdom and Australia.
FluentStream has more customers in United States and Norway.

Genesys PureCloud Vs FluentStream : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and FluentStream

Comparing the market share of Genesys PureCloud and FluentStream

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