Question 1

What are the different markets in which
        Genesys PureCloud and
        CrazyCall compete against each other?

Accepted Answer

Genesys PureCloud and
        CrazyCall compete against each other in
        the Auto Dialer, Communication, Contact Center, Customer Experience, Fax Server.

Question 2

How does the market share of
        Genesys PureCloud
        and CrazyCall compare in the
        Fax Server market?

Accepted Answer

In the Fax Server market,
        Genesys PureCloud has a
        25.63%
        market share in comparison to
        CrazyCall’s
        0.10%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Fax Server category, while
        CrazyCall holds the
        16th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        CrazyCall in the
        Fax Server segment?

Accepted Answer

Genesys PureCloud has
        2,794 customers and
        CrazyCall has
        11 customers in the
        Fax Server
        segment. Genesys PureCloud has
        2783 more customers than
        CrazyCall in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        CrazyCall has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
CrazyCall has more customers in Spain, United States and Mexico.

Genesys PureCloud Vs CrazyCall : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and CrazyCall

Comparing the market share of Genesys PureCloud and CrazyCall

Compare Genesys PureCloud vs CrazyCall customers by geography

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