Genesys PureCloud Vs CallTools : In-Depth Comparison

What are the different markets in which Genesys PureCloud and CallTools compete against each other?

Genesys PureCloud and CallTools compete against each other in the Auto Dialer, Communication, Contact Center, Fax Server, Predictive Dialer.

How does the market share of Genesys PureCloud and CallTools compare in the Fax Server market?

In the Fax Server market, Genesys PureCloud has a 22.51% market share in comparison to CallTools’s 0.19%. Since it has a better market share coverage, Genesys PureCloud holds the 1st spot in 6sense's Market Share Ranking Index for the Fax Server category, while CallTools holds the 16th spot.

How many customers are acquired by Genesys PureCloud and CallTools in the Fax Server segment?

Genesys PureCloud has 3,569 customers and CallTools has 30 customers in the Fax Server segment. Genesys PureCloud has 3539 more customers than CallTools in this category.

What are the countries in which Genesys PureCloud and CallTools has more customers?

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
CallTools has more customers in United States, Australia and Ireland.