Question 1

What are the different markets in which
        Upscope and
        Support.com Cloud compete against each other?

Accepted Answer

Upscope and
        Support.com Cloud compete against each other in
        the Customer Support Services, Cobrowsing, Live Chat, Screen Sharing, Self Service Support.

Question 2

How does the market share of
        Upscope
        and Support.com Cloud compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Upscope has a
        0.11%
        market share in comparison to
        Support.com Cloud’s
        0.05%.
        Since it has a better market share coverage,
        Upscope holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Support.com Cloud holds the
        23rd spot.

Question 3

How many customers are acquired by
        Upscope and
        Support.com Cloud in the
        Customer Support Services segment?

Accepted Answer

Upscope has
        205 customers and
        Support.com Cloud has
        97 customers in the
        Customer Support Services
        segment. Upscope has
        108 more customers than
        Support.com Cloud in this category.

Question 4

What are the countries in which
        Upscope and
        Support.com Cloud has more customers?

Accepted Answer

Upscope has more customers in United States, United Kingdom and France.
Support.com Cloud has more customers in United States, United Kingdom and India.

Upscope Vs Support.com Cloud : In-Depth Comparison

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Comparing the customer bases of Upscope and Support.com Cloud

Comparing the market share of Upscope and Support.com Cloud

Compare Upscope vs Support.com Cloud customers by geography

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