Question 1

What are the different markets in which
        Live Chat Monitoring and
        Influx compete against each other?

Accepted Answer

Live Chat Monitoring and
        Influx compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        Live Chat Monitoring
        and Influx compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Live Chat Monitoring has a
        0.22%
        market share in comparison to
        Influx’s
        0.21%.
        Since it has a better market share coverage,
        Live Chat Monitoring holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Influx holds the
        15th spot.

Question 3

How many customers are acquired by
        Live Chat Monitoring and
        Influx in the
        Customer Support Services segment?

Accepted Answer

Live Chat Monitoring has
        292 customers and
        Influx has
        288 customers in the
        Customer Support Services
        segment. Live Chat Monitoring has
        4 more customers than
        Influx in this category.

Question 4

What are the countries in which
        Live Chat Monitoring and
        Influx has more customers?

Accepted Answer

Live Chat Monitoring has more customers in Australia, United States and United Kingdom.
Influx has more customers in United States, Brazil and France.

Live Chat Monitoring Vs Influx : In-Depth Comparison

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Comparing the customer bases of Live Chat Monitoring and Influx

Comparing the market share of Live Chat Monitoring and Influx

Compare Live Chat Monitoring vs Influx customers by geography

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