Question 1

What are the different markets in which
        Upscope and
        ChannelReply compete against each other?

Accepted Answer

Upscope and
        ChannelReply compete against each other in
        the Customer Support Services, Cobrowsing, Live Chat, Other Ecommerce, Screen Sharing.

Question 2

How does the market share of
        Upscope
        and ChannelReply compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Upscope has a
        0.11%
        market share in comparison to
        ChannelReply’s
        0.00%.
        Since it has a better market share coverage,
        Upscope holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        ChannelReply holds the
        61st spot.

Question 3

How many customers are acquired by
        Upscope and
        ChannelReply in the
        Customer Support Services segment?

Accepted Answer

Upscope has
        205 customers and
        ChannelReply has
        2 customers in the
        Customer Support Services
        segment. Upscope has
        203 more customers than
        ChannelReply in this category.

Question 4

What are the countries in which
        Upscope and
        ChannelReply has more customers?

Accepted Answer

Upscope has more customers in United States, United Kingdom and France.
ChannelReply has more customers in and United States.

Upscope Vs ChannelReply : In-Depth Comparison

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Comparing the customer bases of Upscope and ChannelReply

Comparing the market share of Upscope and ChannelReply

Compare Upscope vs ChannelReply customers by geography

Customer Movements for this month

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