Question 1

What are the different markets in which
        SAP Service Cloud and
        GetinQ compete against each other?

Accepted Answer

SAP Service Cloud and
        GetinQ compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        SAP Service Cloud
        and GetinQ compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        SAP Service Cloud has a
        6.33%
        market share in comparison to
        GetinQ’s
        0.02%.
        Since it has a better market share coverage,
        SAP Service Cloud holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        GetinQ holds the
        23rd spot.

Question 3

How many customers are acquired by
        SAP Service Cloud and
        GetinQ in the
        Customer Support Services segment?

Accepted Answer

SAP Service Cloud has
        1,765 customers and
        GetinQ has
        5 customers in the
        Customer Support Services
        segment. SAP Service Cloud has
        1760 more customers than
        GetinQ in this category.

Question 4

What are the countries in which
        SAP Service Cloud and
        GetinQ has more customers?

Accepted Answer

SAP Service Cloud has more customers in United States, Germany and United Kingdom.
GetinQ has more customers in India and United States.

SAP Service Cloud Vs GetinQ : In-Depth Comparison

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Comparing the customer bases of SAP Service Cloud and GetinQ

Comparing the market share of SAP Service Cloud and GetinQ

Compare SAP Service Cloud vs GetinQ customers by geography

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