Question 1

What are the different markets in which
        SAP Service Cloud and
        Clarity SDM compete against each other?

Accepted Answer

SAP Service Cloud and
        Clarity SDM compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        SAP Service Cloud
        and Clarity SDM compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        SAP Service Cloud has a
        4.64%
        market share in comparison to
        Clarity SDM’s
        2.07%.
        Since it has a better market share coverage,
        SAP Service Cloud holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Clarity SDM holds the
        8th spot.

Question 3

How many customers are acquired by
        SAP Service Cloud and
        Clarity SDM in the
        Customer Support Services segment?

Accepted Answer

SAP Service Cloud has
        970 customers and
        Clarity SDM has
        434 customers in the
        Customer Support Services
        segment. SAP Service Cloud has
        536 more customers than
        Clarity SDM in this category.

Question 4

What are the countries in which
        SAP Service Cloud and
        Clarity SDM has more customers?

Accepted Answer

SAP Service Cloud has more customers in United States, Germany and United Kingdom.
Clarity SDM has more customers in United States, Brazil and France.

SAP Service Cloud Vs Clarity SDM : In-Depth Comparison

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Comparing the customer bases of SAP Service Cloud and Clarity SDM

Comparing the market share of SAP Service Cloud and Clarity SDM

Compare SAP Service Cloud vs Clarity SDM customers by geography

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