Question 1

What are the different markets in which
        Zendesk Answer Bot and
        RightAnswers compete against each other?

Accepted Answer

Zendesk Answer Bot and
        RightAnswers compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Zendesk Answer Bot
        and RightAnswers compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        9.64%
        market share in comparison to
        RightAnswers’s
        0.75%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        RightAnswers holds the
        14th spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        RightAnswers in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        815 customers and
        RightAnswers has
        63 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        752 more customers than
        RightAnswers in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        RightAnswers has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Australia.
RightAnswers has more customers in United States, Canada and Germany.

Zendesk Answer Bot Vs RightAnswers : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and RightAnswers

Comparing the market share of Zendesk Answer Bot and RightAnswers

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