Question 1

What are the different markets in which
        Zendesk Answer Bot and
        Elevio compete against each other?

Accepted Answer

Zendesk Answer Bot and
        Elevio compete against each other in
        the Customer Self Service.

Question 2

How does the market share of
        Zendesk Answer Bot
        and Elevio compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Zendesk Answer Bot has a
        13.11%
        market share in comparison to
        Elevio’s
        0.31%.
        Since it has a better market share coverage,
        Zendesk Answer Bot holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Elevio holds the
        17th spot.

Question 3

How many customers are acquired by
        Zendesk Answer Bot and
        Elevio in the
        Customer Self Service segment?

Accepted Answer

Zendesk Answer Bot has
        1,102 customers and
        Elevio has
        26 customers in the
        Customer Self Service
        segment. Zendesk Answer Bot has
        1076 more customers than
        Elevio in this category.

Question 4

What are the countries in which
        Zendesk Answer Bot and
        Elevio has more customers?

Accepted Answer

Zendesk Answer Bot has more customers in United States, United Kingdom and Canada.
Elevio has more customers in United States, Australia and Germany.

Zendesk Answer Bot Vs Elevio : In-Depth Comparison

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Comparing the customer bases of Zendesk Answer Bot and Elevio

Comparing the market share of Zendesk Answer Bot and Elevio

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