Question 1

What are the different markets in which
        LiveChat and
        Retently compete against each other?

Accepted Answer

LiveChat and
        Retently compete against each other in
        the Customer Satisfaction Ratings, Customer Engagement, Customer Loyalty, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        LiveChat
        and Retently compare in the
        Customer Satisfaction Ratings market?

Accepted Answer

In the Customer Satisfaction Ratings market,
        LiveChat has a
        8.19%
        market share in comparison to
        Retently’s
        0.02%.
        Since it has a better market share coverage,
        LiveChat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Satisfaction Ratings category, while
        Retently holds the
        38th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Retently in the
        Customer Satisfaction Ratings segment?

Accepted Answer

LiveChat has
        30,668 customers and
        Retently has
        85 customers in the
        Customer Satisfaction Ratings
        segment. LiveChat has
        30583 more customers than
        Retently in this category.

Question 4

What are the countries in which
        LiveChat and
        Retently has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Retently has more customers in United States, Australia and United Kingdom.

LiveChat Vs Retently : In-Depth Comparison

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Comparing the customer bases of LiveChat and Retently

Comparing the market share of LiveChat and Retently

Compare LiveChat vs Retently customers by geography

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