Question 1

What are the different markets in which
        LiveChat and
        Podium compete against each other?

Accepted Answer

LiveChat and
        Podium compete against each other in
        the Customer Satisfaction Ratings, Instant Messaging And Chat, Customer Engagement, Customer Experience, Live Chat.

Question 2

How does the market share of
        LiveChat
        and Podium compare in the
        Customer Satisfaction Ratings market?

Accepted Answer

In the Customer Satisfaction Ratings market,
        LiveChat has a
        8.19%
        market share in comparison to
        Podium’s
        5.96%.
        Since it has a better market share coverage,
        LiveChat holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Satisfaction Ratings category, while
        Podium holds the
        7th spot.

Question 3

How many customers are acquired by
        LiveChat and
        Podium in the
        Customer Satisfaction Ratings segment?

Accepted Answer

LiveChat has
        30,668 customers and
        Podium has
        22,338 customers in the
        Customer Satisfaction Ratings
        segment. LiveChat has
        8330 more customers than
        Podium in this category.

Question 4

What are the countries in which
        LiveChat and
        Podium has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
Podium has more customers in United States, Australia and Canada.

LiveChat Vs Podium : In-Depth Comparison

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Comparing the customer bases of LiveChat and Podium

Comparing the market share of LiveChat and Podium

Compare LiveChat vs Podium customers by geography

Customer Movements for this month

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