Question 1

What are the different markets in which
        Medallia and
        Retently compete against each other?

Accepted Answer

Medallia and
        Retently compete against each other in
        the Customer Loyalty, Customer Experience, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Medallia
        and Retently compare in the
        Customer Loyalty market?

Accepted Answer

In the Customer Loyalty market,
        Medallia has a
        5.46%
        market share in comparison to
        Retently’s
        0.21%.
        Since it has a better market share coverage,
        Medallia holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Loyalty category, while
        Retently holds the
        15th spot.

Question 3

How many customers are acquired by
        Medallia and
        Retently in the
        Customer Loyalty segment?

Accepted Answer

Medallia has
        3,539 customers and
        Retently has
        137 customers in the
        Customer Loyalty
        segment. Medallia has
        3402 more customers than
        Retently in this category.

Question 4

What are the countries in which
        Medallia and
        Retently has more customers?

Accepted Answer

Medallia has more customers in United States, United Kingdom and Germany.
Retently has more customers in United States, Australia and United Kingdom.

Medallia Vs Retently : In-Depth Comparison

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Comparing the customer bases of Medallia and Retently

Comparing the market share of Medallia and Retently

Compare Medallia vs Retently customers by geography

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