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Medallia

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Medallia gets feedback from customers directly and through social media.

Customer Loyalty
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Market Share of Medallia

Current Customer(s)

3467

Market Share (Est.)

5.57%

Ranking

#4

Top Competitors and Alternatives of Medallia

The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 37.18%, Smile.io with 24.22%, Bazaarvoice with 11.48% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Yotpo2313937.18%Medallia vs Yotpo
Smile.io1507124.22%Medallia vs Smile.io
Bazaarvoice714511.48%Medallia vs Bazaarvoice
NiceJob29094.67%Medallia vs NiceJob
PowerReviews26324.23%Medallia vs PowerReviews
Higher Logic24843.99%Medallia vs Higher Logic
ReferralCandy10251.65%Medallia vs ReferralCandy
LevelUp8631.39%Medallia vs LevelUp
Get Satisfaction8411.35%Medallia vs Get Satisfaction
Contentsquare4290.69%Medallia vs Contentsquare
TapMango3620.58%Medallia vs TapMango
FiveStars3460.56%Medallia vs FiveStars
Ambassador2050.33%Medallia vs Ambassador
Retently1400.22%Medallia vs Retently
VoucherCart1230.20%Medallia vs VoucherCart
Bunchball Nitro950.15%Medallia vs Bunchball Nitro
Como870.14%Medallia vs Como
Loyalzoo760.12%Medallia vs Loyalzoo
Salesforce Loyalty Management610.10%Medallia vs Salesforce Loyalty Management
Bi Worldwide570.09%Medallia vs Bi Worldwide
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Popular Comparisons

Top Competitors and Alternatives of Medallia

The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 37.18%, Smile.io with 24.22%, Bazaarvoice with 11.48% market share.

Medallia vs Yotpo

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Medallia vs Smile.io

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Medallia vs Bazaarvoice

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Medallia vs NiceJob

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Medallia vs PowerReviews

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Medallia vs Higher Logic

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Medallia vs ReferralCandy

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Medallia vs LevelUp

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Customers of Medallia

Around the world in 2025, over 3467 companies have started using Medallia as Customer Loyalty tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Bath & Body Works10,000+ColumbusOhioUnited States
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Rheem Manufacturing Company10,000+AtlantaGeorgiaUnited States
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JLL10,000+ChicagoIllinoisUnited States
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Zurich Insurance10,000+ZurichZurichSwitzerland
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Grupo Boticário10,000+CuritibaParanaBrazil
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Itaú Unibanco Holding S.A.10,000+Sao PauloSao PauloBrazil
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Mayo Clinic10,000+RochesterMinnesotaUnited States
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CommScope10,000+HickoryNorth CarolinaUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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United States Postal Service10,000+Washington, D.C.Washington, D.C.United States
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Medallia Customers by Products and Services

The top three products and services offering customers that use Medallia for Customer Loyalty are Insurance (74), Wealth Management (71), Credit Cards (65).

Customers

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Medallia Customers by Employee Size

The majority of Medallia's customers for the customer-loyalty category fall in the company size of 0 - 9 employees (572 companies), 20 - 49 employees (503 companies), 10,000+ employees (480 companies).

Employee Size

Medallia Customers by Geography

The top three geographies of Medallia for customer-loyalty are the United States with 2262(75.65%), United Kingdom with 183(6.12%), Germany with 147(4.92%) customers respectively.

Customers

Employees of Medallia

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Also see other Products/Services by Medallia in:

Customer Experience
Customer Loyalty

FAQ

Find answers to the most often asked questions by users.

Who are the top Medallia competitors?

Medallia’s Top competitors in the customer-loyalty category are Yotpo, Smile.io, Bazaarvoice. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Yotpo Medallia vs Smile.io Medallia vs Bazaarvoice.

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What is Medallia customer distribution based on company size?

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What is Medallia market share in the customer-loyalty?

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What are the top countries that use Medallia?

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What are the top industries that use Medallia?

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