Medallia
Medallia gets feedback from customers directly and through social media.
Market Share of Medallia
Current Customer(s)
3505
Market Share (Est.)
5.42%
Ranking
#4
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 36.72%, Smile.io with 25.80%, Bazaarvoice with 11.28% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Yotpo | 23747 | 36.72% | Medallia vs Yotpo |
| Smile.io | 16685 | 25.80% | Medallia vs Smile.io |
| Bazaarvoice | 7297 | 11.28% | Medallia vs Bazaarvoice |
| NiceJob | 2875 | 4.45% | Medallia vs NiceJob |
| PowerReviews | 2654 | 4.10% | Medallia vs PowerReviews |
| Higher Logic | 2552 | 3.95% | Medallia vs Higher Logic |
| ReferralCandy | 1059 | 1.64% | Medallia vs ReferralCandy |
| LevelUp | 868 | 1.34% | Medallia vs LevelUp |
| Get Satisfaction | 841 | 1.30% | Medallia vs Get Satisfaction |
| Contentsquare | 368 | 0.57% | Medallia vs Contentsquare |
| TapMango | 365 | 0.56% | Medallia vs TapMango |
| FiveStars | 348 | 0.54% | Medallia vs FiveStars |
| Ambassador | 214 | 0.33% | Medallia vs Ambassador |
| VoucherCart | 138 | 0.21% | Medallia vs VoucherCart |
| Retently | 137 | 0.21% | Medallia vs Retently |
| Bunchball Nitro | 101 | 0.16% | Medallia vs Bunchball Nitro |
| Como | 86 | 0.13% | Medallia vs Como |
| Loyalzoo | 77 | 0.12% | Medallia vs Loyalzoo |
| Bi Worldwide | 57 | 0.09% | Medallia vs Bi Worldwide |
| Gleantap | 52 | 0.08% | Medallia vs Gleantap |
Popular Comparisons
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 36.72%, Smile.io with 25.80%, Bazaarvoice with 11.28% market share.
Medallia vs Yotpo
Medallia vs Smile.io
Medallia vs Bazaarvoice
Medallia vs NiceJob
Medallia vs PowerReviews
Medallia vs Higher Logic
Medallia vs ReferralCandy
Medallia vs LevelUp
Customers of Medallia
Around the world in 2025, over 3505 companies have started using Medallia as Customer Loyalty tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Bancolombia | 10,000+ | Medellin | Antioquia | Colombia |     |
| USDA | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Safeway | 10,000+ | Pleasanton | California | United States | |
| Walgreens | 10,000+ | Deerfield | Illinois | United States | |
| Paychex | 10,000+ | Rochester | New York | United States | |
| Cadillac | 10,000+ | Detroit | Michigan | United States | |
| Johnson & Johnson | 10,000+ | New Brunswick | New Jersey | United States | |
| Environmental Protection Agency | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Cone Health | 10,000+ | Greensboro | North Carolina | United States | |
| Wellpoint | 10,000+ | Indianapolis | Indiana | United States | |
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Medallia Customers by Products and Services
The top three products and services offering customers that use Medallia for Customer Loyalty are Wealth Management (71), Insurance (69), Accessories (54).
Customers
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Medallia Customers by Employee Size
The majority of Medallia's customers for the customer-loyalty category fall in the company size of 0 - 9 employees (580 companies), 20 - 49 employees (521 companies), 10,000+ employees (480 companies).
Employee Size
Medallia Customers by Geography
The top three geographies of Medallia for customer-loyalty are the United States with 2294(76.16%), United Kingdom with 177(5.88%), Germany with 147(4.88%) customers respectively.
Customers
Employees of Medallia
Also see other Products/Services by Medallia in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-loyalty category are Yotpo, Smile.io, Bazaarvoice. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Yotpo Medallia vs Smile.io Medallia vs Bazaarvoice.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-loyalty?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
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