Medallia

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Medallia gets feedback from customers directly and through social media.

Top Competitors and Alternatives of Medallia

The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 29.03%, Smile.io with 23.80%, Bazaarvoice with 11.33% market share.

    Top Competitors and Alternatives of Medallia

    The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 29.03%, Smile.io with 23.80%, Bazaarvoice with 11.33% market share.

    Customers of Medallia

    Around the world in 2023, over 3513 companies have started using Medallia as Customer Loyalty tool.

    Customers Employee Range City Region Country Social Links
    Santander Bank 10,000+ Boston Massachusetts United States
    Verizon Communications, Inc. 10,000+ New York City New York United States
    State Farm Insurance Cos 10,000+ Bloomington Illinois United States
    Dick's Sporting Goods 10,000+ Coraopolis Pennsylvania United States
    LATAM Airlines 10,000+ Santiago Santiago Metropolitan Chile
    Ferguson Enterprises 10,000+ Newport News Virginia United States
    7-Eleven 10,000+ Irving Texas United States
    Panera Bread 10,000+ St. Louis Missouri United States
    Samsung Electronics Co 10,000+ Suwon Gyeonggi-do Korea
    Coppel 10,000+ Culiacan Sinaloa Mexico

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    Medallia Customers by Industry

    The three top industries that use Medallia for Customer Loyalty are Hospitality (99), Retail (76), Technology (49).

    Medallia Customers by Employee Size

    The majority of Medallia’s customers for the customer-loyalty category fall in the company size of 10,000+ employees (867 companies), 0 - 9 employees (614 companies), 20 - 49 employees (600 companies).

    Medallia Customers by Geography

    The top three geographies of Medallia for customer-loyalty are the United States with 2748(64.98%), United Kingdom with 211(4.99%), Canada with 127(3.00%) customers respectively.

    Employees of Medallia

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Medallia competitors?

    Medallia’s Top competitors in the customer-loyalty category are Yotpo, Smile.io, Bazaarvoice. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet.You can also compare Medallia and its feature with top competitors here : Medallia vs Yotpo Medallia vs Smile.io Medallia vs Bazaarvoice .

    What is Medallia customer distribution based on company size?

    The majority of Medallia’s customers for the customer-loyalty category fall in the company size of 10,000+ employees (867 companies), 0 - 9 employees (614 companies), 20 - 49 employees (600 companies). You can view a distribution chart of Medallia customers by company size here.

    What is Medallia market share in the customer-loyalty?

    Medallia has market share of 5.12% in customer-loyalty market. Medallia competes with 58 competitor tools in customer-loyalty category. The top alternatives for Medallia customer-loyalty tool are Yotpo with 29.03%, Smile.io with 23.80%, Bazaarvoice with 11.33% market share.

    What are the top industries that use Medallia?

    Top industries that use Medallia for customer-loyalty are Hospitality (99), Retail (76), Technology (49).

    What are the top countries that use Medallia?

    Around the world in 2023, over 3513 companies have started using Medallia as customer-loyalty tool. Companies using Medallia for customer-loyalty are majorly from United States with 2748 customers. 64.98% of Medallia customers are from the United States. Other top countries using Medallia are United Kingdom and Canada with 211(4.99%) and 127(3.00%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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