Question 1

What are the different markets in which
        Medallia and
        Higher Logic compete against each other?

Accepted Answer

Medallia and
        Higher Logic compete against each other in
        the Customer Loyalty, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Medallia
        and Higher Logic compare in the
        Customer Loyalty market?

Accepted Answer

In the Customer Loyalty market,
        Medallia has a
        5.25%
        market share in comparison to
        Higher Logic’s
        3.67%.
        Since it has a better market share coverage,
        Medallia holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Loyalty category, while
        Higher Logic holds the
        6th spot.

Question 3

How many customers are acquired by
        Medallia and
        Higher Logic in the
        Customer Loyalty segment?

Accepted Answer

Medallia has
        3,879 customers and
        Higher Logic has
        2,712 customers in the
        Customer Loyalty
        segment. Medallia has
        1167 more customers than
        Higher Logic in this category.

Question 4

What are the countries in which
        Medallia and
        Higher Logic has more customers?

Accepted Answer

Medallia has more customers in United States, United Kingdom and Germany.
Higher Logic has more customers in United States, Canada and Australia.

Medallia Vs Higher Logic : In-Depth Comparison

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Comparing the customer bases of Medallia and Higher Logic

Comparing the market share of Medallia and Higher Logic

Compare Medallia vs Higher Logic customers by geography

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