Question 1

What are the different markets in which
        Smartlook and
        TeamSupport compete against each other?

Accepted Answer

Smartlook and
        TeamSupport compete against each other in
        the Customer Experience, Heatmaps, Analytics, Helpdesk Tools, Mobile Analytics.

Question 2

How does the market share of
        Smartlook
        and TeamSupport compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.00%
        market share in comparison to
        TeamSupport’s
        0.05%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        TeamSupport holds the
        68th spot.

Question 3

How many customers are acquired by
        Smartlook and
        TeamSupport in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,265 customers and
        TeamSupport has
        506 customers in the
        Customer Experience
        segment. Smartlook has
        27759 more customers than
        TeamSupport in this category.

Question 4

What are the countries in which
        Smartlook and
        TeamSupport has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
TeamSupport has more customers in United States, United Kingdom and Canada.

Smartlook Vs TeamSupport : In-Depth Comparison

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Comparing the customer bases of Smartlook and TeamSupport

Comparing the market share of Smartlook and TeamSupport

Compare Smartlook vs TeamSupport customers by geography

Customer Movements for this month

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