Question 1

What are the different markets in which
        Smartlook and
        ResponseTek compete against each other?

Accepted Answer

Smartlook and
        ResponseTek compete against each other in
        the Customer Experience, Heatmaps, Analytics, Mobile Analytics, Web Analytics.

Question 2

How does the market share of
        Smartlook
        and ResponseTek compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.63%
        market share in comparison to
        ResponseTek’s
        0.00%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ResponseTek holds the
        178th spot.

Question 3

How many customers are acquired by
        Smartlook and
        ResponseTek in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        33,254 customers and
        ResponseTek has
        19 customers in the
        Customer Experience
        segment. Smartlook has
        33235 more customers than
        ResponseTek in this category.

Question 4

What are the countries in which
        Smartlook and
        ResponseTek has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
ResponseTek has more customers in United States, Australia and Canada.

Smartlook Vs ResponseTek : In-Depth Comparison

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Comparing the customer bases of Smartlook and ResponseTek

Comparing the market share of Smartlook and ResponseTek

Compare Smartlook vs ResponseTek customers by geography

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