Question 1

What are the different markets in which
        Pendo and
        Sharpen compete against each other?

Accepted Answer

Pendo and
        Sharpen compete against each other in
        the Customer Experience, Cloud Contact Center Software, Contact Center, Customer Engagement, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Pendo
        and Sharpen compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Pendo has a
        1.80%
        market share in comparison to
        Sharpen’s
        0.00%.
        Since it has a better market share coverage,
        Pendo holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Sharpen holds the
        142nd spot.

Question 3

How many customers are acquired by
        Pendo and
        Sharpen in the
        Customer Experience segment?

Accepted Answer

Pendo has
        16,748 customers and
        Sharpen has
        43 customers in the
        Customer Experience
        segment. Pendo has
        16705 more customers than
        Sharpen in this category.

Question 4

What are the countries in which
        Pendo and
        Sharpen has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
Sharpen has more customers in United States, United Kingdom and Canada.

Pendo Vs Sharpen : In-Depth Comparison

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Comparing the customer bases of Pendo and Sharpen

Comparing the market share of Pendo and Sharpen

Compare Pendo vs Sharpen customers by geography

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