Salesforce Service Cloud Vs Oracle Unity Customer Data Platform : In-Depth Comparison

What are the different markets in which Salesforce Service Cloud and Oracle Unity Customer Data Platform compete against each other?

Salesforce Service Cloud and Oracle Unity Customer Data Platform compete against each other in the Customer Experience, Contact Center, Customer Engagement, Customer Support Services, Instant Messaging And Chat.

How does the market share of Salesforce Service Cloud and Oracle Unity Customer Data Platform compare in the Customer Experience market?

In the Customer Experience market, Salesforce Service Cloud has a 0.94% market share in comparison to Oracle Unity Customer Data Platform’s 0.01%. Since it has a better market share coverage, Salesforce Service Cloud holds the 19th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Oracle Unity Customer Data Platform holds the 116th spot.

How many customers are acquired by Salesforce Service Cloud and Oracle Unity Customer Data Platform in the Customer Experience segment?

Salesforce Service Cloud has 8,767 customers and Oracle Unity Customer Data Platform has 100 customers in the Customer Experience segment. Salesforce Service Cloud has 8667 more customers than Oracle Unity Customer Data Platform in this category.

What are the countries in which Salesforce Service Cloud and Oracle Unity Customer Data Platform has more customers?

Salesforce Service Cloud has more customers in United States, United Kingdom and Canada.
Oracle Unity Customer Data Platform has more customers in United States, India and United Kingdom.