Question 1

What are the different markets in which
        Smartlook and
        Pendo compete against each other?

Accepted Answer

Smartlook and
        Pendo compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Engagement, Mobile Analytics.

Question 2

How does the market share of
        Smartlook
        and Pendo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        Pendo’s
        1.80%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Pendo holds the
        14th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Pendo in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        Pendo has
        16,748 customers in the
        Customer Experience
        segment. Smartlook has
        11652 more customers than
        Pendo in this category.

Question 4

What are the countries in which
        Smartlook and
        Pendo has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Pendo has more customers in United States, United Kingdom and Canada.

Smartlook Vs Pendo : In-Depth Comparison

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Comparing the customer bases of Smartlook and Pendo

Comparing the market share of Smartlook and Pendo

Compare Smartlook vs Pendo customers by geography

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