Question 1

What are the different markets in which
        Sitecore and
        OpenText Communications Center Enterprise (CCE) compete against each other?

Accepted Answer

Sitecore and
        OpenText Communications Center Enterprise (CCE) compete against each other in
        the Customer Experience, Audience Insights, Customer Data Integration.

Question 2

How does the market share of
        Sitecore
        and OpenText Communications Center Enterprise (CCE) compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        1.00%
        market share in comparison to
        OpenText Communications Center Enterprise (CCE)’s
        0.00%.
        Since it has a better market share coverage,
        Sitecore holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        OpenText Communications Center Enterprise (CCE) holds the
        172nd spot.

Question 3

How many customers are acquired by
        Sitecore and
        OpenText Communications Center Enterprise (CCE) in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        9,262 customers and
        OpenText Communications Center Enterprise (CCE) has
        16 customers in the
        Customer Experience
        segment. Sitecore has
        9246 more customers than
        OpenText Communications Center Enterprise (CCE) in this category.

Question 4

What are the countries in which
        Sitecore and
        OpenText Communications Center Enterprise (CCE) has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and Australia.
OpenText Communications Center Enterprise (CCE) has more customers in United States, Japan and Canada.

Sitecore Vs OpenText Communications Center Enterprise (CCE) : In-Depth Comparison

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Comparing the customer bases of Sitecore and OpenText Communications Center Enterprise (CCE)

Comparing the market share of Sitecore and OpenText Communications Center Enterprise (CCE)

Compare Sitecore vs OpenText Communications Center Enterprise (CCE) customers by geography

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