Salesforce Service Cloud Vs NICE CXone : In-Depth Comparison

tech-vs-img
imageSalesforce Service Cloud

thumbs_up

thumbs_down

vs-image

Categories where Salesforce Service Cloud and NICE CXone compete

Customer Experience
Cloud Contact Center Software
Contact Center
Customer Engagement
Customer Support Services

Choose Technologies to compare

Salesforce Service Cloud

arrow
vs-image
vs-image
image

Comparing the customer bases of Salesforce Service Cloud and NICE CXone

Comparing the customer bases of Salesforce Service Cloud and NICE CXone, we can see that Salesforce Service Cloud has 12394 customer(s), while NICE CXone has 643 customer(s). In the Customer Experience category, with 12394 customer(s) Salesforce Service Cloud stands at 19th place by ranking, while NICE CXone with 643 customer(s), is at the 68th place.

Salesforce Service Cloud

star

19th

12394 Customer

NICE CXone

star

68th

643 Customer

Comparing the market share of Salesforce Service Cloud and NICE CXone

Salesforce Service Cloud has a 0.96% market share in the Customer Experience category, while NICE CXone has a 0.05% market share in the same space.

Compare Salesforce Service Cloud vs NICE CXone customers by geography

Comparing Salesforce Service Cloud and NICE CXone customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Germany, while NICE CXone has more customers in United States.

Salesforce Service Cloud

NICE CXone

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Service Cloud vs NICE CXone’s target audience.

Salesforce Service Cloud

New

92 Customer

Lost

75 Customer

NICE CXone

New

5 Customer

Lost

4 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Service Cloud and NICE CXone compete against each other?

Salesforce Service Cloud and NICE CXone compete against each other in the Customer Experience, Cloud Contact Center Software, Contact Center, Customer Engagement, Customer Support Services.

faq icon

How does the market share of Salesforce Service Cloud and NICE CXone compare in the Customer Experience market?

faq icon

How many customers are acquired by Salesforce Service Cloud and NICE CXone in the Customer Experience segment?

faq icon

What are the countries in which Salesforce Service Cloud and NICE CXone has more customers?

faq icon

Choose Technologies to compare

image
vs-image
vs-image
image

6Sense Chrome Extension

Save 15 hours a week on sales research

Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.

Install Now
Company Logo
Salesforce Service Cloud vs Zendesk

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2026 6sense