Question 1

What are the different markets in which
        Smartlook and
        KnowledgeOwl compete against each other?

Accepted Answer

Smartlook and
        KnowledgeOwl compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Self Service, Document Management.

Question 2

How does the market share of
        Smartlook
        and KnowledgeOwl compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        KnowledgeOwl’s
        0.01%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KnowledgeOwl holds the
        104th spot.

Question 3

How many customers are acquired by
        Smartlook and
        KnowledgeOwl in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        KnowledgeOwl has
        139 customers in the
        Customer Experience
        segment. Smartlook has
        28261 more customers than
        KnowledgeOwl in this category.

Question 4

What are the countries in which
        Smartlook and
        KnowledgeOwl has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
KnowledgeOwl has more customers in United States, United Kingdom and Canada.

Smartlook Vs KnowledgeOwl : In-Depth Comparison

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Comparing the customer bases of Smartlook and KnowledgeOwl

Comparing the market share of Smartlook and KnowledgeOwl

Compare Smartlook vs KnowledgeOwl customers by geography

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